Getting Started

How do I upgrade my account?

To upgrade your account with an active membership, follow these steps: 1. Navigate to the Upgrade tab in the main menu. 2. Select your...

I forgot my secure key

Secure keys are stored in hashed form and cannot be recovered if lost or forgotten. A replacement key can be issued to the email address associated with your account upon request...

How long is the trial?

During the trial period, accounts have limited access to certain resources, including withdrawals, transfers, and the RESTful API. Trials automatically expire after one week if a...

Create an account & log in

Open an account on our main website. Please read our Terms Of Service before creating the account, you will probably find out some rules that will prevent you from committing...

Where is the main menu?

You can find the main menu by clicking the three horizontal lines at the top left corner.

New withdrawal maximum limit

There is a new withdrawal limit of 10.000 USD per day and 100.000 USD per month. The conversion rate to USD is fixed at the time of the withdrawal. For example: if a user...